FAQs

HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?
On average, goods are produced and shipped from our facility 3-5 business days after place orders.

Standard shipping/transit times apply 4-8 days for US and 7-14 days for international).

MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 5-7 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I NEED HELP WITH A LATE ORDER.

  • If a US domestic order tracking number does not update after 10 business days from the latest update, please send email for us.

  • If an international order tracking number does not update after 20 business days from the latest update, please send email for us.

PAYMENT
What type of payments do you accept?

We accept Paypal or Master Card, Visa.

When will my card be charged?

Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.